Priming effects: How to influence customers and employees
Original article: 2023-11-12. English translation. Programme details reflect the original publication date.
Introduction
Influence is omnipresent. We are constantly influenced by other people, by advertising and by our environment. This influence can be both positive and negative.
Positive influence
Positive influence can help us make good decisions. For example, when we are in a shop, we may be influenced by the recommendations of the salesperson. These recommendations can help us find the right product.
Negative influence
Negative influence can lead us to make decisions that are not in our best interest. For example, if we see in advertising how happy and successful people are who use a particular product, we may be tempted to buy that product even though we do not actually need it.
How to protect yourself
To protect yourself from unwanted influence, it is important to be aware of the mechanisms of influence. If we know how we can be influenced, we can guard against it.
Here are some tips on how you can protect yourself from unwanted influence:
- Be aware that you are being influenced.
- Ask yourself why you are doing or buying something.
- Compare different offers.
- Do not let yourself be guided by emotions.
How to use influence to your advantage
Influence can also be used to help you achieve your goals. For example, if you want to sell a product, you can use the mechanisms of influence to convince your customers.
Here are some tips on how you can use influence to your advantage:
- Create a positive context.
- Use strong images and emotions.
- Clear and simple messages.
- Avoid negative messages.
Additional tips for founders
For founders, it is especially important to address the issue of influence. Founders need to convince their customers and business partners in order to be successful.
Here are some additional tips for founders:
- Check your website and marketing materials for possible influence effects.
- Test different versions of your website and marketing materials to find out which work best.
- Work with a marketing or sales expert who can support you in optimising your influence strategies.
Conclusion
Influence is a powerful tool that can be used both positively and negatively. If you are aware of the mechanisms of influence, you can protect yourself from unwanted influence and use it to achieve your goals.

